Privacy Policy
Effective Date: January 01, 2025

The Tiewelt Wildlife Foundation (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of all individuals who engage with us, whether through our website, programs, or events. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the Information Privacy Act 2009 (Qld) and its Information Privacy Principles (IPPs).

1. What Information We Collect
We may collect the following types of personal information:
•Personal details: Name, contact information (email, phone number, and address).
•Donation information: Payment details and history of donations.
•Website usage: IP address, browser type, and browsing activity through cookies or analytics tools.
•Event participation: Registration details for events, volunteering activities, or campaigns.
•Other information: Any additional personal data provided voluntarily, such as through surveys, feedback forms, or inquiries.
2. How We Collect Personal Information
We collect personal information in several ways, including:
•Directly from you when you complete forms, make donations, subscribe to our newsletters, or contact us.
•Automatically when you visit our website through cookies and other tracking technologies.
•From third-party service providers assisting us with donations, event registrations, or marketing.
3. How We Use Your Information
We use the personal information we collect to:
•Process donations and issue receipts.
•Communicate with you about our programs, campaigns, and events.
•Improve our website, services, and user experience.
•Comply with legal obligations under the Privacy Act 1988 (Cth) and Information Privacy Act 2009 (Qld).
•Respond to lawful requests or regulatory requirements.
•Report on our activities to stakeholders and supporters (in aggregated and anonymised forms).
4. Disclosure of Personal Information
We may share your personal information with:
•Third-party service providers, such as payment processors and mailing services, who assist us in delivering our services.
•Queensland Government entities or agencies, where required under the Information Privacy Act 2009 (Qld).
•Regulatory authorities or law enforcement agencies, if required by law.
•Partners or collaborators, with your consent, for specific joint initiatives or events.
 
We do not sell or rent your personal information to third parties.
5. How We Protect Your Information

We take reasonable steps to ensure the security of your personal information by implementing safeguards such as:
• Secure servers and encrypted data transmission.
• Restricting access to personal information to authorised personnel only.
• Regular reviews of our data security practices.

However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute protection.

6. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience. These may collect information about:
•Pages visited and time spent on the site.
•Referral sources and geographic location.
 
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
7. Accessing and Correcting Your Personal Information

Under the Information Privacy Act 2009 (Qld) and the Privacy Act 1988 (Cth), you have the right to access and request correction of your personal information. To make a request, contact us using the details provided below. We may need to verify your identity before making changes.

8. Complaints and Concerns
If you believe we have breached the Australian Privacy Principles or the Information Privacy Principles, you can contact us with your concerns. We will respond promptly and aim to resolve any issues within a reasonable time frame.
 
If you are not satisfied with our response, you may lodge a complaint with:
•The Office of the Australian Information Commissioner (OAIC) for APP-related matters.
•The Queensland Office of the Information Commissioner (OIC) for IPP-related matters.
9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Tiewelt Wildlife Foundation
Email: info@auswildlife.org
Phone: [Insert Phone Number]
Address: [Insert Address]

This Privacy Policy reflects our commitment to compliance with the Privacy Act 1988 (Cth), the Information Privacy Act 2009 (Qld), and applicable privacy principles.

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